Chains & necklaces
Snapped chains, broken clasps, replacing lost links, lengthening or shortening - in any metal. Most chain repairs same day.
Home / Repairs
Jewellery Repairs
Free assessments · Rose Bay
In-house repairs
Jewellery Repairs.
From a snapped chain to a re-tipped claw, most jewellery repairs happen in-house at our Rose Bay shop. Assessments are always free. Quotes are honest. If the repair will cost more than the piece is worth, we will tell you that, too.
Section I - What we fix
Done in-house.
Rings
Resizing up or down, re-tipping worn claws, replacing missing claws, repairing split shanks, re-shaping bent shanks.
Stones & settings
Re-setting loose stones, replacing lost stones (where the original can be matched), tightening pavé, restoring bezel settings.
Earrings
Replacing posts, butterflies, hooks and clip mechanisms. Converting between styles (post to clip and back).
Watches & cufflinks
Battery changes, strap replacements, repairing bent or broken cufflink fittings, fitting new T-bars.
Restoration
Re-finishing pieces that have been polished too many times, rebuilding worn settings, restoring antique pieces back to wearable condition.
Section II - When it goes out
Specialists, when needed.
A small number of repairs go to long-trusted specialists - hand-engraving, laser welding of certain antique pieces, prestige watch servicing. The piece stays insured while it is out of our hands, and the timeline gets set up front.
Section III - The process
Drop in. Get a quote. Decide.
01
Assessment
Walk in or book a 30-minute appointment. We look at the piece under the loupe and write a quote.
02
Quote
Costs and timeline in writing. No work begins until you say yes. Most simple repairs are under $150.
03
In the workshop
Repair is done in-house, photographed before and after, and tested. Stones get re-set with new tip work where claws have worn.
04
Collection
You pick it up and try it on. If anything is not right, it goes straight back to our jewellers. Twelve-month aftercare on every repair.
Got a piece that needs attention?
Bring it in. We will take a look.
Walk in during trading hours or book a 30-minute assessment appointment.