What's your most unusual request?

We take pride in everything we do and although we predominantly produce fine jewellery, we do get some unusual requests too.

One that springs to mind was a case for a bullet recovered from the Battle of Waterloo. Another was a silver scent bottle designed for a television personality. We like the unusual - in fact we thrive on it.

Repairs Price Guide

We often get inquiries about the cost of remodelling or repairing older jewellery, and love bringing worn or damaged jewellery back to it's beautiful best. Our preference is for a jeweller to actually see your piece of jewellery or watch in person. However, you can easily email us your jewellery photos - ideally a good close up - and repair request and we will give you a free quote right away.

Wild Trout - Repairs Price Guide:


  • Chain soldering from - $20.00
  • Ring resize - smaller from - $44.00
  • Ring resize - larger from $65.00
  • Jewellery clean and polish from - $20.00
  • Clean, polish and Rhodium plating a ring - $49.95
  • Gold and silver clasps replaced from $24.95 for silver and $34.95 for gold
  • Safety chains supplied and soldered from $29.95 for silver and $90.00 for gold
  • Rethreading necklaces from $42.95 and bracelets from $24.95
  • Valuations and written appraisals from $49.95
  • Engraving starts at $29.95 for simple inscriptions
  • Melting down clients' gold to remake a new piece of jewellery such as a simple wedding ring, engagement ring or bangle - labour $200.

Please note, the diverse nature of jewellery repairs, means prices vary relative to the difficulty of the job and time required to do the work. The prices above serve as a guide only.

David is a qualified jeweller with 30 years experience, also a qualified gemologist, diamond grader, diamond and gemstone setter.

Repairs Advice

“Like the old saying goes, ‘A stitch in time saves 9’. So it is with jewellery. If you notice something not quite right or loose, its best to get it fixed straight away”.

Just like anything we wear on a daily basis, jewellery, rings and chains in particular should be regularly checked for signs of wear and weakness.

The true beauty of a precious stone is often masked by small particles of dirt, which often hides problem areas around the setting.

If claws are worn they can be re-tipped or replaced, links can be built up, and failing all that if something is old and really worn we can remake it exactly as before, or with a modern twist.

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What can you tell me about rhodium plating?

Rhodium is a metal in the platinum group and is very rare, so rare in fact that we only ever use it for fine plating. Its special properties being harder than gold and brighter and whiter than almost any other metal.

Why do we need to do this?

Pure Gold is yellow. By adding other metals we increase its working properties and make it more durable. Depending which metals we use, we can also change the colour. For example, adding palladium makes white gold. However the white colour achieved is dark and is therefore rhodium plated to give a much more pleasing colour.

After getting the repair treatment, this ring was rhodium plated to spectacular effect.

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How long does it take?

Wild Trout can rhodium plate your jewellery as part of a ‘Same-Day’ service.

Find us: jewellery workshop Map

What’s the best way to care for Pearls?

“Jewellery doesn’t last forever but with care and regular checks it can last a lifetime or two”

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Pearls are a special gift of nature, to ensure lasting pleasure and prevent accidental damage, follow these guidelines:

  • Store your Pearls separately.
  • Try not to knock your Pearls against sharp or hard surfaces.
  • Do not drop Pearls into handbags etc. without first placing them in their pouch.
  • After each wear, wipe your Pearls with a soft damp cloth to remove any build up of body oils or perspiration.
  • Occasionally clean your Pearls in warm water using a mild pure soap – not detergent.
  • Rinse and pat dry thoroughly with a soft clean cloth before storing.
  • Pearls should never have contact with detergents, bleach, cleaning solutions or sonic cleaners.
  • Try to avoid direct contact with perfume, makeup, shampoo and hairspray which can all eat away the lustre of your pearls.
  • Restring your Pearls every 1 or 2 years. Ensure they are knotted separately to prevent scratching.
  • Pearls thrive on moisture, so avoid this by storing in a very dry place or jewel purse.
  • Do the right thing and your Pearls will become an heirloom, worn lovingly for generations to come.
Pearl re-stringing is available at the Workshop - Open 6 days


What is the difference between freshwater and South Sea Pearls?

Both varieties are cultured pearls, grown in an oyster shell with a little help from mankind. Freshwater pearls are relatively cheap to produce in shallow water and don't grow to the size or obtain the lustre of the South Sea Pearls.

South Sea Pearls are notoriously difficult to produce, because the oysters which produce them are found in the deep pristine waters of Northern Australia, often troubled by cyclones and tsunamis.


Hagerty Jewellery Cleaning

Over the years many people have come up with creative ways of cleaning their jewellery, from toothpaste to Gin. Not unsurprisingly some of these have had devastating effects.

Wild Trout recommends the Hagerty professional cleaning range. Time and again, it has proved to be the best, and it is great value too.

You can buy the complete Hagerty range from Wild Trout store. Free Delivery in Australia.

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New > Ice watch range in-store

We have some very cool Ice watches in-store, in lots of vibrant colours - just perfect for Christmas!

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Christmas Gift Guide

Our Christmas Gift Guide has arrived… There's 100s of beautiful and affordable gifts to suit everyone on your list. View the catalogue online. We hope you have a wonderful Christmas…

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What's cool in watches?

Even though I love jewellery, I must admit these Ice watches are great fun, and come in lots of funky colours. A very affordable gift - Buy now: Online store.

Free delivery!


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Why do gemstones fall out?

Slight knocking or even just the process of wearing can cause a setting to shift or flex, if it does this, then the result could be that the stone becomes loose.

One of gold’s properties which make’s it so ideal for jewellery is its softness, but as gold is a lot softer than diamond, a loose diamond will wear away a gold setting until there is insufficient metal to hold the stone in place.

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Remember to inspect your jewellery on a regular basis, and keep them nice and clean.

How often should I re-plate my jewellery?

Pendants, earrings and chains should only ever have to be plated once in their lifetime, although this would have to be reapplied after any repairs.

Rings and bracelets which are subject to more wear should be done more regularly.
We recommend once a year or for a special occasion.

In between, using Hagerty jewellery cleaner will keep your jewellery looking spectacular.

What's popular right now ?

Jae Black jewellery

This collection of fun, bold and sexy jewellery is not only incredibly striking, it makes a ‘stylish’ statement.
The sleek silica wrist bands, and stainless steel magnetic clasp, combined with sterling silver and pave set CZ are the perfect choice for day wear, or evening glamour!
A great gift, and very affordable…

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Want to help design your own jewellery?

Wild Trout uses ‘CounterSketch’ the award winning software from GemVision that helps you express your individuality.

I love working with this 3-D software which enables customers to express their creativity and bring their ideas to life in the design process.

There are literally thousands of gemstone styles and settings and customisations to choose from, and best of all it’s easy to create something quite unique.

Call us to set up a free demonstration today, you won’t believe the results!

Click to view a short video demonstration.